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How to maintain a data privacy compliant culture

The first module in this two-part series explained why pharmacies need to grapple with the principles underlying data protection legislation. Here, Eleanore Beard sets out the responsibilities businesses have as controllers and processors of personal data, as well as the rights of patients. Eleanore Beard is a commercial lawyer and data protection practitioner (PC.dp) with Brabners LLP. She specialises in data protection.

Learning objectives

Completing this module will help you too: 

  • Understand the responsibilities your business has with regard to other people's personal data 
  • Know the rights patients have over their personal data 
  • Maintain a compliant data privacy culture throughout your business
  • Understand your responsibilities when it comes to controlling and processing personal data
  • Know what steps you and your staff can take to ensure customer and patient data is kept securely. 
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